Shipping policy
All our products are assembled in Berlin and are shipped within 7 days from order placement.
Shipping is included in the product price for all orders above 50€. For orders below 50€, the shipping cost is added at checkout. Custom duties outside the EU are included.
Further details
The day you place your order counts as the first working day.
We use DHL for deliveries to the EU and DPD for Switzerland.
When your mixer is ready to be dispatched, you'll get an email and/or text message from DHL / DPD with your tracking details. They will give an expected day of delivery and will attempt delivery. If your delivery failed and your product was returned to us, we would need to re-charge you for shipping a second attempt.